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Rudraa Pulse do their best to deliver the products to the customers on given time frame. Generally, delivery time takes 5-7 days, but sometimes it can also be higher due to unavoidable reasons. After ordering, when your payment confirms, we will process your goods. Full details of the order will be send to your email-id. We are a third party online service provider enabling business between you, the buyer, and the seller. In between those roles of delivery, the partner is also important as they deliver your ordered products at your doorstep. Our delivery and shipping channel is much robust and functioning to give you quality products at the fastest pace. However, there could be some hindrance to this process. We are abiding by our shipping policy.


  • It is our discretion to decide by which means we will send your ordered product. You cannot direct us to ship your ordered product by a particular delivery channel.
  • Delivery process includes various major and minor players. We will strive to deliver your ordered product at the fastest speed, however in the case of any delay we cannot be held responsible for that.
  • Once shipping is done, cancellation is not acceptable. However, you will have the option to return the product once you receive it by fully complying with our return and refund policy.
  • Shipping and delivery are free at Rudraa Pulse, however, if you wish to avail of our premium service like next day delivery, same-day delivery, 3 days guaranteed delivery, you will be charged for the same. Additional charges if any will not be refunded in case of return of the product.
  • We only ship the product in our country. But there are some places where delivery channels are not possible. In that case, we will be unable to process your order and it will be canceled by our side. No international shipping is done without any fee. Pin code based shipping is done by Rudraa Pulse.
  • We at Rudraa Pulse process every order within 2 to 3 days; however, it may be delayed due to reasons, not in our hands.
Get in touch with the customer service team through any of the below-mentioned channels – Call Our After Sale Support: +91 7355433500


Last updated: August 09, 2021
Thank you for shopping at Rudraa Rpulse.
If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns. This Return and Refund Policy has been created with the help of the Return and Refund Policy Generator.
The following terms are applicable for any products that You purchased with Us.



The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.


For the purposes of this Return and Refund Policy:
  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Om Lifescience , Shop No. 20 Near Toy Mart, Lucky Furniture Zirakpur.
  • Goods refer to the items offered for sale on the Service.
  • Orders mean a request by You to purchase Goods from Us.
  • Service refers to the Website.
  • Website refers to Rudraa Rpulse, accessible from
  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.


You are entitled to cancel Your Order within 14 days without giving any reason for doing so. The deadline for cancelling an Order is 14 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered. In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:
  • By email:
  • By phone no: 9877356383, 7814140814, 7743054314, 6230400488, 6239599496, 7355433500
We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.


In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 14 days
  • The Goods are in the original packaging
The following Goods cannot be returned:
  • The supply of Goods made to Your specifications or clearly personalized.
  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.
Only regular priced Goods may be refunded. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.


You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address:
Om Lifescience Shop No. 20 Near Toy Mart or Lucky Furniture Patiala Road Zirakpur, 140603 Punjab India
We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.


If the Goods were marked as a gift when purchased and then shipped directly to you, You’ll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to You.
If the Goods weren’t marked as a gift when purchased, or the gift giver had the Order shipped to themselves to give it to You later, We will send the refund to the gift giver.


If you have any questions about our Returns and Refunds Policy, please contact us:
  • By email:
  • By phone no: 9877356383, 7814140814, 7743054314, 6230400488, 6239599496, 7355433500
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